Shipping, Refund and Return Policies
Shipping Policy
Legal age requirement: Wines and other alcoholic beverages may be sold and delivered only to persons over the age of 21. By ordering from this website, you affirm that you are at least 21 years old. Simply Stated LLC makes every effort to ensure that alcoholic beverages are not delivered to anyone who is under the age of 21. All alcoholic beverages that we ship on your behalf must be received and signed for by an adult of legal drinking age. We encourage you to deliver to a business address to reduce the likelihood of failed delivery. If the wine is returned to us for failure to provide positive proof of age, the customer is responsible for paying all related shipping charges.
All wines are sold in California and title passes to buyer in California. We make no representation as to the legal right of anyone to ship or import wines into any state or country outside of California. By placing an order with us, you authorize
Simply Stated LLC to act on your behalf to engage a common carrier to deliver your order to you.
Sales tax policy: Applicable Orange County sales tax of 7.75% is added to all orders shipped or delivered within the State of California.
Order processing time: For wine orders in stock they are generally processed and shipped within 24 hours. Special shipping requests—including rush orders, international deliveries, should be made by phone (preferred), email
annettef@simplystatedwines.com, or through the “Order Notes/Special Instructions” field in the Shipping Details page (step 1) of the online checkout process.
Refund Policy
All wine sent out by Simply Stated LLC, is inspected, hand packed and shipped in good condition. Please inspect your package upon receipt for obvious damage during transit. Simply Stated LLC is not responsible for breakage after your signed delivery has been made. Simply Stated LLC will only accept returns for replacement or refund for the following reasons:
- You received the wrong item.
- The wine you received is corked.
- The wine you received is spoiled (As is tradition in the wine trade, any bottles 10 years or older are purchased at the buyer’s risk)
Return Policy
Once the wine leaves our premises we cannot accept it back as per U.S Federal regulations concerning alcoholic products. Claims can only be made on damaged goods and by following the appropriate steps outlined above.